VoIP, which stands for Voice over Internet Protocol, is a high speed phone system that allows businesses to use the Internet for their telephone communications. VoIP systems provide consumers with low cost and long distance calls at very high quality. When compared to traditional phone services and traditional data networks, VoIP has the following advantages: faster call arrival times, no or little maintenance, flexibility and convenience, portability, and auto-attendant capability. Below is a brief description of each of these unique features.
Speed: The voice over internet protocol phone system is equipped with powerful processors that deliver incredible voice clarity and crisp sound quality. The processor performs a lot of the work involved in making phone calls. For instance, it analyses the incoming call so that the most important features are given attention to. It then gives out the right information relevant to the call so that the caller is able to get the information right away. This enables the caller to finish talking as fast as possible.
Compatibility: With a VoIP business phone service, people can be sure that they will get to talk to as many people as they want, whenever they want. Because an Internet connection is used for the VoIP provider, calls can be placed from any location and at any time. With a traditional phone system, a person has to stay at one place to be able to place a call. This not only means that many people have to take multiple telephone calls, but that their conversations may be recorded by the person who is calling them. This can make it difficult to give employers the accurate impression that they are hiring the right people.
RingCentral: A VoIP business services provider can also offer ringtones, which are like ringtones that users can download and load into their cell phones to give out to other people when they receive phone calls. The ringtones can be different from the normal tone, and they can be customized to sound like a particular song or sound of a phone ringing. The ringtones can be saved in a number of formats, including MP3 and WAV. They can also be transferred between phones with a special software.
Advanced Call Routing:
Another feature that some VoIP business services providers include is advanced call routing. With this feature, a caller can specify how certain calls should be routed to certain numbers. For example, if someone calls 911, the call would be directed to the correct operator. It could also be told where the caller should be forwarded to if he or she needs more assistance. Some of these advanced call routing features require that there be a toll free number that can be connected to a router.
Integrated Messaging: Many VoIP systems come with integrated messaging services, which allows a communication between a customer and a service provider. This can be done through the use of SMS or MMS services. Most VoIP providers have a text message or picture message options, which can be sent from the computer, smartphone or PDA to the service provider’s phone, which then sends it to the person the messages were intended for.
Call Transfer: Many VoIP providers offer the ability to transfer calls made in the form of voice over IP, or VoIP. This service works by allowing an existing PSTN number to be converted into an IP number, thereby allowing calls made in the PSTN to be forwarded to the IP number. This is useful for businesses whose main office is situated outside of the United States, and who want to have local calls made to the company offices. This feature may also be useful for international calls, especially if the calls are made from a variety of locations. Businesses that may be using VoIP to reduce costs may also find this feature useful for saving time on multiple communication processes.
Video Phone System:
Most VoIP providers include a video phone system as part of their services. This feature is useful for businesses that want to reduce the cost of travelling to meetings, or other business functions.
- Video calls generally use a charge per minute rate, so a large amount of video calls can be reduced by using this service.
- Additionally, video calls can be recorded and stored so that the user can watch them at a later time.
- The only disadvantage of video phone services allows for low resolution, and the volume of the call can be set to a low volume so that low quality video calls do not interfere with the user’s concentration while they attend to important business matters.